![]() Please stay with me for 3-5 minutes while I look into this for you. Can you provide the date and the approximate time of the last bet placed and game played, please? ![]() Matthew Wilson: I'm sorry - they asked me that last time and I have no idea. And your anniversary date (dd/mm/yy), please? May I have your date of birth and anniversary date (dd/mm/yy), please? Matthew Wilson: Good Afternoon - I spoke to Customer Services last week (Thursday & Friday) to get an update on a withdrawal - they asked me to wait 48-72 hours - so i am coming back to see I got a response saying thanks for the documents - please wait.!ĪND THEN - TODAY., my conversation with CS: To - I sent photo ID, Bank Statement, Copy of utility Bill & Copy of my debit card (Front and Back middle 8 digits covered and last three on the back covered) - all in JPEG. I saw that someone had provided details of who they should send ID to to get checked/verified - I thought, it can't hurt, so sent the same info without them asking: nothing heard over the weekend however I did take matters into my own hands a little after searching the forums for other similar complaints. Day 8 now, and it still took a session on the online chat - as opposed to them emailing me, as they said they would.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |